gb98 Responsible Gaming — Your protection is our priority
gb98 believes entertainment is enjoyable only when it is done in a controlled and mindful way. Our responsible gaming tools are here to help keep you safe at all times.
Why is responsible gaming important?
Online betting and casino games are primarily a form of entertainment. However, like any entertainment, they should be enjoyed within defined limits. At gb98, we place responsible gaming at the heart of our service.
Gambling is never a reliable source of income — it is purely entertainment. On our platform, only spend money you can afford to lose and that will not affect your daily life. Set limits on your time and money and stick to them.
gb98 is always by your side. Our 24/7 Bengali live chat support team is ready to provide immediate assistance with any issue.
Core principles of responsible gaming
- Play for entertainment, not to earn money
- Never go beyond your set budget
- Do not place more bets to recover losses
- Put family and professional responsibilities first
- Take a break or seek help when you feel you need it
Our protection tools
Deposit Limit
You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A request to increase the limit takes 7 days to apply, which protects you from impulsive decisions.
Loss Limit
Set in advance how much you are willing to lose within a given period. When the limit is reached, the game stops automatically. This tool keeps you protected from large financial losses.
Time-Out
Take a temporary break from 1 day up to 6 weeks. While a time-out is active, you will not be able to log in to your account or place bets. Give yourself a rest and keep a clear head.
Self-Exclusion
In serious situations, choose long-term self-exclusion — close your account for 6 months, 1 year, or permanently. This option is strictly enforced at a technical level and cannot be reversed.
Reality Check
Receive automatic reminders at set intervals — showing how long you have been playing and how much you have spent. These reminders keep you connected to reality.
Session History
You can view your complete betting history, deposits, withdrawals, and session durations from your account at any time. Transparency helps you make informed decisions.
For those aged 21 and above only
All services and games on gb98 are for people aged 21 and above only. Minors are strictly prohibited from opening an account or playing games. Identity is verified at the time of registration and additional documents may be requested in suspicious cases. If there are children or teenagers in your household, make sure they cannot access your account.
Warning signs of a problem
If one or more of the following situations are occurring in your life, it may be an early sign of gambling addiction. Seeking help at the right time is the wisest thing to do.
- You are spending beyond your budget and repeatedly betting to recover lost money
- You are hiding your betting activity from family, friends, or colleagues
- You are neglecting work, studies, or family responsibilities to spend time playing
- You feel restless, irritated, or uncomfortable when you are not playing
- You are continuing to bet by taking on debt or borrowing money
- You have tried to stop betting on your own but have not been able to
Ask yourself
If the answer is "no", stop and think for a moment.
Only spend the money you have allocated.
If not, set a deposit limit or time-out today.
Take their concern seriously and speak with the support team.
How to set your limits
After logging in to your account on gb98, you can activate the following tools directly from the protection settings. Contact our live chat support at any time for help.
| Tool name | How to activate | Time to take effect | Cancellable? |
|---|---|---|---|
| Deposit Limit | Account Settings → Responsible Gaming → Deposit Limit | Takes effect immediately | 7 days to increase; immediate to decrease |
| Loss Limit | Account Settings → Responsible Gaming → Loss Limit | Takes effect immediately | Must wait 7 days to increase |
| Time-Out | Account Settings → Time-Out → Choose duration | Immediate | Cannot be cancelled before the set time |
| Self-Exclusion | Request via live chat support or directly from settings | Immediate | Cannot be cancelled before the period ends |
| Reality Check | Account Settings → Set Reminder Interval | From the next session | Can be changed at any time |
Need help? We are always here
24/7 Bengali Live Chat
The gb98 support team is available in Bengali 24 hours a day, 7 days a week. For any question or issue related to responsible gaming, contact us via live chat right away.
Contact by email
You can request self-exclusion or long-term protection tools directly by email. Our email: [email protected] — we will do our best to help.
Privacy guaranteed
All requests and information related to your responsible gaming are handled in complete confidence. Your data is kept secure through SSL encryption.
Non-judgmental support
Asking for help is a sign of strength, not weakness. Our support team will assist you without any judgement or criticism. Reach out today if you need to.
Frequently Asked Questions
Play safe, play happy
Use responsible gaming tools and enjoy gb98's wide game collection within your own limits.