gb98 Terms and Conditions

gb98 (referred to as "we", "our", or "platform") is an online betting and casino service provider operating for players in Bangladesh. These terms and conditions ("Terms") apply to the gb98 website and all associated services.

By accessing our platform or creating an account, you acknowledge that you have fully read, understood, and accepted these Terms. If you do not agree with these terms, please refrain from using our services.

1.1 Nature of Service

gb98 is an entertainment-focused online gaming platform. It offers slots, live casino, sports betting (including cricket, football, and kabaddi) and other games. We are committed to providing services in a safe and reliable environment.

1.2 Language and Communication

These terms are provided in Bengali. In the event of any dispute or ambiguity, the Bengali version shall be considered final. All our customer support is conducted in Bengali and is available 24/7 via live chat.

2.1 Eligibility Requirements

To create an account on gb98, you must meet the following conditions:

• You must be at least 21 years of age
• You must be a resident of Bangladesh
• You must have an active Bangladeshi mobile number and a valid identity document
• You are registering voluntarily and of sound mind
• You must not be subject to any compulsory prohibition

2.2 One Account Policy

Each individual may operate only one gb98 account. Creating multiple accounts under the same person's name is strictly prohibited. If multiple accounts are detected, all accounts will be closed immediately and any deposited funds or bonuses may be forfeited.

2.3 Accuracy of Registration Information

You must provide accurate, complete, and up-to-date information when creating an account. gb98 reserves the right to cancel an account if false information is provided. If any identity-related information changes, please contact us immediately.

gb98 follows a Know Your Customer (KYC) process to confirm the identity of its users. This is essential for preventing fraud, combating money laundering, and ensuring the safety of all users.

3.1 Documents Required for Verification

• A clear photo of your National Identity Card (NID) or passport
• A selfie (with your identity document)
• A recent utility bill or bank statement (as proof of address)
• Proof of ownership of your payment method (for bKash, Nagad, Rocket, or bank account)

3.2 Verification Timeframe

Verification is generally completed within 24 to 72 hours after all documents are submitted. Withdrawals may be temporarily suspended while verification is pending.

gb98 may request additional documents or information at any time. Failure to comply with such a request may result in the account being restricted or closed.

4.1 Accepted Payment Methods

gb98 supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (various banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank)

4.2 Deposit Limits

The minimum deposit amount is ৳500. The maximum deposit amount depends on the account level and verification status. The same minimum deposit limit applies across all payment methods.

4.3 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawal funds will only be returned via the same method used at the time of deposit.

4.4 Currency

All transactions on gb98 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

4.5 Deposit Security

All financial transactions are secured through SSL encryption technology. gb98 will never ask for your payment method password or PIN number.

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, you must make your first deposit after registration and, if a promotion code applies, enter it correctly.

5.2 Bonus Wagering Requirements

A 10x wagering requirement applies to the welcome bonus. This means the deposit amount cannot be withdrawn until you have placed total bets equal to 10 times the bonus amount. For example: if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets.

5.3 Bonus Terms Restrictions

• Each bonus offer has its own validity period; unused bonuses will be forfeited once they expire
• Bonus amounts cannot be withdrawn directly — they only become withdrawable after the wagering requirements have been met
• Attempting to earn bonuses through fraudulent or coordinated betting will result in account cancellation
• Claiming bonuses on multiple accounts from the same household or device is prohibited

5.4 VIP Program and Cashback

gb98's VIP program has four tiers: Bronze, Silver, Gold, and Platinum.

• Bronze: Up to 0.3% cashback per week
• Silver: Up to 0.6% cashback per week
• Gold: Up to 0.9% cashback per week
• Platinum: Up to 1.2% cashback per week

You can advance to a higher tier based on regular activity and loyalty. gb98 will communicate the detailed terms of VIP benefits separately.

5.5 Right to Modify Promotions

gb98 reserves the right to change, suspend, or cancel any promotion or bonus offer at any time without notice.

6.1 Fair Play Policy

gb98 believes in fair play. All our games operate using a certified Random Number Generator (RNG) technology. If a technical fault occurs in any game, the bets for the affected round may be considered void and the staked amount will be returned.

6.2 Bet Cancellation Policy

Bets may be considered void in the following circumstances:

• Due to a technical fault or server disruption
• If a bet was placed based on incorrect odds or incorrect information
• If the match or event was not completed properly
• If evidence of fraud or coordinated betting is found

6.3 Special Sports Betting Rules

Specific event rules may apply when placing bets on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA, various leagues), kabaddi, and other sports. Please read the relevant rules carefully before placing a bet.

6.4 In the Event of a Game Error

If an error is detected in any game, gb98 reserves the right to void bets for the affected round and return the staked amount. Any winnings obtained by taking advantage of an error will be considered void.

The following activities are strictly prohibited on the gb98 platform:

• Creating or operating multiple accounts
• Using a false identity or forged documents
• Attempting to exploit or abuse bonuses
• Engaging in coordinated or fraudulent betting
• Using software bots or automated scripts
• Using the platform for money laundering or illegal financial activities
• Attempting to gain unauthorised access to another user's account
• Spreading false information with the intent to harm others
• Attempting to compromise the platform's security systems

gb98 firmly believes in responsible gaming. We want our players to enjoy gaming as entertainment, not as an addiction.

8.1 Self-Protection Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Self-Exclusion: You can exclude yourself from the platform for a specified period
• Reality Check: Enable notifications to remind you how long you have been playing
• Think Clearly: Do not chase losses; stay within your set budget

8.2 Support

If you feel that gaming is having a negative impact on your life, please contact us via our 24/7 live chat. For more information, read our Responsible Gaming page.

The protection of your personal information is very important to us. gb98 keeps all personal and financial information secure through SSL encryption technology.

9.1 Data Collection & Use

We collect your personal information only for the purposes of providing services, verifying accounts, and fulfilling legal obligations. Information is never sold to or shared with third parties without authorisation.

9.2 Cookie Policy

gb98 uses cookies to ensure smooth service on the website. By accessing the site, you are considered to have given your consent to the use of cookies. For more details, please read our Privacy Policy.

9.3 Account Security

To keep your account secure:

• Use a strong password and change it regularly
• Avoid accessing your account over public Wi-Fi
• Notify us immediately if you notice any suspicious activity
• Keep your email address secure

10.1 gb98's Rights

gb98 may suspend or permanently close any account at any time for the following reasons:

• If these terms and conditions are violated
• If fraudulent activity is suspected
• To fulfil legal obligations
• In the event of failure to complete KYC verification
• If the account remains inactive for a long period (prior notice will be given if there is a balance)

10.2 User Rights

You may also close your account at any time. To do so, contact our support team via live chat or email at [email protected]. Please ensure you withdraw your balance before closing your account.

10.3 Funds Return

Unless the account is closed due to a ban or breach of terms, any remaining principal funds are generally returned. Bonus funds and associated winnings may be forfeited.

gb98 will bear no liability for the following:

• Losses caused by internet disruption or power outages
• Losses caused by the user's own negligence
• Losses caused by third-party software or hardware issues
• Losses arising from unforeseen or uncontrollable circumstances (force majeure)

gb98 always strives to provide a safe and reliable service. In the event of a technical error, we commit to a swift resolution, however we cannot guarantee uninterrupted service.

11.1 Gambling Risk

Online betting and casino gaming always carry financial risk. Play within your means. gb98 is not responsible for any financial losses incurred as a result of your gambling.

12.1 Right to Make Changes

gb98 reserves the right to change these terms and conditions at any time. Users will be notified of significant changes via email or platform notification. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

12.2 Dispute Resolution

For any complaint or dispute, please contact our support team in the first instance. We will work to resolve issues fairly and promptly. Live chat service is available 24 hours a day, 7 days a week.

12.3 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between gb98 and the user. Any prior verbal or written agreements are replaced by this document.